1) Right Mindset

• View relationships as a “team effort”—everyone’s growth benefits the team.
• Focus on solutions, not blame, when problems arise.
• Respect colleagues’ contributions.
• Maintain a positive attitude and avoid unnecessary negativity.

2) Daily Habits

1. Greet colleagues politely each morning or when you see them.
2. Thank others for small help and cooperation.
3. Listen attentively and offer help when needed.
4. Check in with colleagues: “How was your work today?”
5. Have short friendly chats to strengthen rapport.

3) Communication

• Use clear and polite language.
• Use “I” statements: “I feel…” instead of “You are wrong.”
• Offer advice only if requested; otherwise, just listen actively.
• Give everyone equal opportunity to speak in meetings or discussions.
• Keep messages concise and clear to avoid confusion.

4) Conflict & Problem Solving

1. Take a break and approach the issue calmly.
2. Identify the problem clearly and avoid blame.
3. Allow one person to speak at a time while the other listens.
4. Create a list of possible solutions and agree on one together.
5. After resolution, thank and apologize if necessary.
6. Plan steps to prevent recurring issues.

5) Boundaries & Respect

• Respect colleagues’ personal time and work schedules.
• Maintain confidentiality—don’t share information without permission.
• Stay polite even when opinions differ.
• Avoid unnecessary pressure or imposing costs on others.

6) Teamwork & Collaboration

• Work together on projects and tasks.
• Collaborate on problem solving.
• Be active in team meetings, briefings, and activities.
• Encourage the team toward shared goals and solutions.

7) Recognition

• Praise colleagues for good work.
• Acknowledge achievements in meetings or chat groups.
• Provide small rewards or verbal recognition when possible.
• Motivate new or junior members by recognizing their contributions.

8) Digital Etiquette

• Use clear, concise, and polite language in emails and chats.
• Avoid sarcasm, personal attacks, or unnecessary arguments in group chats.
• Respect colleagues’ time before calling or messaging.
• Seek permission before sharing digital files or sensitive information.

9) Weekly Checklist

• Have at least one meaningful conversation with a colleague each week.
• Send messages of thanks or appreciation.
• Participate actively in team projects or activities.
• Remember milestones—project completions, birthdays, or successes.
• Occasionally give small gestures like greetings or notes to strengthen relationships.